About This App

• Category

  Travel & Local

• Installs

  5M+

• Content Rating

  Everyone

• Developer Email

  mobile_development@uhaul.com

• Privacy Policy

  https://www.uhaul.com/Legal/PrivacyPolicy

Screenshots

Editor Reviews

I've been using the U-Haul app for a few years now, and honestly, it's become my go-to for moving needs. This is the official app from U-Haul International, and it first launched on both the Google Play Store and the Apple App Store way back, though it's been updated a ton since then. It's basically a tool to help you rent trucks, trailers, and even storage units straight from your phone. The app itself is free to download and install, but you do need to create an account and sign in to use it. Once you're logged in, you can reserve equipment, check in for pickups, and manage your rental. You don't have to register just to browse prices, but to actually book anything, you'll need an account. As for costs, while the app download doesn't cost anything, there are in-app purchases for add-ons like furniture pads and dolly rentals. You'll also see some in-app ads for their storage and moving supplies, but it's not too overwhelming.

When you actually use the U-Haul app, the process is pretty straightforward. After you install it from the Google Play Store, you'll want to start by entering your pickup location and the type of truck or trailer you need. One tip I've learned is to always check the "Equipment Overview" before you finalize your reservation. It'll show you the exact mileage and fuel policy for that specific vehicle. Another thing I do is use the "Walkaround" feature after I pick up the truck; you take photos of any existing damage right in the app, which saves you from getting charged for it later. The app also has a GPS tracker for your rental, so if you're moving with friends, you can see where the truck is. For storage, you can browse units, see prices, and even pay your bill directly through the app. It's not perfect, but for what it does, it gets the job done without needing to call anyone.

Compared to other moving apps, like Budget Truck Rental or Penske's app, I found that U-Haul just has way more locations and availability. I've used the Google Play Store to download all three, and while Penske's app feels a bit more polished for long distance moves, U-Haul wins for local moves and last-minute bookings. The main reason I stick with U-Haul's app over the others is the sheer number of places where you can pick up or drop off a truck. With Budget, I've had trouble finding a location near me, but U-Haul always has a dealer around the corner. Plus, the U-Haul app lets me manage my entire move, truck mileage, and even check in without talking to a single person. It's not fancy, but it's practical, and for moving, that's what matters most.

Features

• 🚚 Real-time Equipment Walkaround: This is something that Budget Truck Rental's app doesn't do as well. When you pick up a truck, the U-Haul app lets you do a full video walkaround to document scratches or dents. You literally walk around the vehicle with your phone, and the app records it for proof. For me, this has saved me from false damage charges twice now. It's a simple feature, but it gives me peace of mind that I'm not getting blamed for someone else's mistake.- 📍 Massive Location Network: The app's map feature shows you every U-Haul dealer and moving center near you. While Penske's app also has a map, U-Haul's network is so much denser. I've moved across three states, and there was always a drop-off point within a few miles. The app even shows you the real-time inventory of trucks at each location, so you can see if a specific dealer has a 15-foot truck available before you drive there.- 🛡️ In-App Check-in and Return: This is a big time saver. Unlike some competitor apps where you still have to go to the counter, the U-Haul app lets you check in for your rental right from your phone. You scan your license, sign the contract digitally, and the truck unlocks if it's on the lot. For returns, you just take a photo of the mileage and odometer, and you're done. No waiting in line, which is a huge plus on a stressful moving day.- 🧩 Unified Account for Moving and Storage: The app hooks everything together. You can rent a truck, a trailer, and a storage unit all under one account. With other apps like Budget, if you need storage, you often have to use a separate website or app. U-Haul keeps it all in one place, so you can see your truck reservation and your storage payment history on the same screen without juggling different apps.

Pros

• 👍 More Locations Than Anyone Else: I've compared this with Budget Truck Rental and Penske on the Google Play Store. U-Haul simply has more pickup and drop-off points. For a local move where you just need a van for a few hours, this app is unbeatable because there's always a dealer near you.- 👍 Lower Price Point for Short Moves: When I moved across town, the U-Haul app quoted me a price that was about 30% less than what Penske's app offered for a similar truck. For in-town rentals where you pay by the mile, U-Haul's rates are usually cheaper, and the app makes it easy to compare truck sizes and costs instantly.- 👍 24/7 Customer Service Access: If something goes wrong, the U-Haul app has a direct chat and call button that actually connects you to a person fast. With some other moving apps, you're stuck with an automated system. I had a tire issue once, and the app connected me to roadside assistance in under two minutes.

Cons

• 👎 App Can Be Buggy and Laggy: Honestly, the U-Haul app is not the smoothest app on the Google Play Store. Sometimes it crashes when I'm trying to do the walkaround, or the map won't load. Compared to Penske's app, which feels much more stable, U-Haul's app can be a bit frustrating to use when you're in a hurry.- 👎 Confusing Pricing Display: When you search for a truck, the initial price doesn't always include the mileage fees or environmental fees. This is a common complaint I see on the official app page. With Budget's app, the final estimate is usually clearer upfront. With U-Haul, you have to click through a few screens to see the real total, which can be misleading.- 👎 No Long-Term Reservation Lock: A big weakness compared to Penske is that the U-Haul app doesn't always let you lock in a price for a future date. I've reserved a truck for a month out, and the price changed a week later. The app updates to the new rate without asking. Penske's app lets you hold a reservation at a fixed price, which is way more reliable for planning.

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